FAQ’S2021-06-02T11:23:55-07:00

FAQ’S

Do Honest Water Filters come with a warranty?2021-06-02T10:49:06-07:00

Yes. There is a 1-year manufacturer warranty on the media and a limited lifetime warranty on the heads.

Can the Honest Water Filters be mounted outside in warmer climates?2021-06-02T10:51:10-07:00

Yes, our systems are rated from 35 to 130 degrees. We also offer exterior covers to protect the filters from the elements and add curb appeal.

Why and how often do I need to change cartridges?2021-06-02T10:51:56-07:00

Just like your refrigerator filter, our cartridges need to be changed out periodically to ensure the maximum protection for your home and your family. Depending on the capacity of the cartridge, we recommend you change out your cartridges every 2 or 3 years. The one exception is our “Defender” Pre-Filter which needs to be changed out annual to protect your system.

Why are micron ratings important?2021-06-02T10:52:50-07:00

Because cyst, bacteria, and other particulates can be less than a micron in size, it is important to have a sub-micron filter to block both live and dead pathogens from entering your home. These pathogens may cause stomach illnesses that are often mistaken for food poisoning or the stomach flu.

How do chloramines differ from chlorine and how does that affect consumers?2021-06-02T10:54:54-07:00

Chloramines are a combination of chlorine and ammonia. Chloramines are capable of disinfecting better and longer than chlorine alone which is why more and more municipal water districts are using chloramines as their main disinfecting agent. However, chloramines are more difficult to remove from water and can be more damaging to your plumbing system.

Are bacteria and pathogens becoming more resistant to disinfection?2021-06-02T10:55:53-07:00

YES! Recent studies show bacteria is evolving and becoming more resistant to municipal disinfection. Because of this, having a physical filter (barrier) small enough to block bacteria from entering your home is becoming more crucial than ever. Our sub-micron (0.2) filters do just that.

Are Honest Water Filters Certified?2021-06-02T10:56:37-07:00

YES! In fact, the Honest Water Filters are rated #1 by the National Sanitation Foundation (NSF.org) for performance. The NSF is the premier 3-party, independent testing facility for water treatment.

Is my tap water safe to drink?2021-06-02T11:01:31-07:00

The simple answer is yes. However, from time-to-time, there may be contaminants that enter your water stream out of the control of your municipal water district. It’s during these events that you need a whole house water filter system.

How do I find out what’s in my municipal water?2021-06-02T11:02:15-07:00

Every municipality puts out an annual water report. In addition, you can go to https://www.ewg.org/tapwater/ and type in your zip code to see what contaminants may be in your water.

Can I purchase Honest Water Filters Directly from the Honest Water Filter Company?2021-06-02T11:03:13-07:00

No, sorry. The Honest Water Filter Company only sells our products through our dealers. To find a dealer near you, please email your name and zip code to info@honestwaterfilter.com

Have more questions?2021-06-02T11:18:26-07:00

Feel free to email us your questions at info@honestwaterfilter.com.

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